Return policy

• We have a 21-day return policy, which means you have 21-days after receiving your item to request a return or exchange.
  
  To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (order number).
  
  To start a return, you can contact us at mocharapetaccessories@gmail.com If your return is accepted, we’ll send you instructions on how and where to send your package.

• If for any reason you are unsatisfied with your order, we offer a 21 day money back guarantee, postage on items is non-refundable. Items sent back for exchange/refund postage must be covered by the customer.